Converting Your Business Data Into Actionable Intelligence

By | Data Analytics‏, Reporting vs. Analytics | No Comments

Data. It’s everywhere. Always has been. Centuries before anybody even dreamed of endless combinations of ones and zeros, early cultures were keeping track of livestock and trade transactions by using knots tied in rope or cutting notches on a stick. They were simple techniques, but they were the beginnings of what we now call “business data.”

The Evolution of Data
Over time, businesses have become more complex and systems for tracking business data have evolved as well. In the last century alone, accounting systems have gone from hand-written single-entry ledger books, to type-written balance sheets, to punch-card cash flow analysis, to today’s myriad of digital software applications, each providing a way to store the data your business collects. In 2015, it is estimated that 2.5 Quintillion bytes of data was created on a daily basis. The vast amount of business data available to companies today has been hard to comprehend and even harder to manage and analyze. Read More

The 4 Worst Tax Time Settlement Letter Mistakes…And How to Avoid Them!

By | Data Analytics‏, Performance Management, Settlement Letters | One Comment

‘Tis the season…Settlement Letter season! Barely a day has passed, since the first week of January, that we haven’t received a client request to send settlement letters on their accounts. Some clients have even gone so far to provide us their own “special letter” using their language (Awesome!).

Without proper preparation and a sound strategy, I honestly feel we could call the first quarter “how to waste money on postage season”!

Over my 20+ years in this industry, here are 4 mistakes I review and reference during this time of the year. Read More

Profitability vs. Cash Flow – Are You Carrying Dead Weight?

By | Client Profitability, Cost Analysis, Data Analytics‏ | No Comments

In our last blog, “Contingency Rates at 15% – No Way or Hell Yes?”, I discussed client profitability by taking a closer look at how to calculate correct commission rates for a new client. This week, I would like to take the conversation a step further by examining the profitability of existing client relationships.

  • Do you fall into the trap of chasing cash flow instead of profitability?
  • Do you know which clients are profitable?
  • Do you know how many profitable clients it takes to carry each of your unprofitable accounts?

Read More