If you had to rate your Call Auditing program, would it pass or fail?

How would you rate the effectiveness of your call audit management program and policies? One of the areas of focus for CFBP auditors during examinations is to assess the quality of the regulated entity’s compliance management system, to include monitoring procedures, telephone recordings and audit reports.  With our web-based Call Audit Management application, you’ll be ready to access recordings and audit reports that an auditor might request from you.

Compliance complexity and lack of appropriate auditing tools create risks and inefficiencies. With the right solution, you can reduce risk, save time and spot trends before they become problems. Our web-based call audit management application allows you to:

Customizable Audit Forms Allow You to Track What is Important.