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Data Analytics‏

Contingency Rates at 15% – No Way or Hell Yes?

By | Client Profitability, Data Analytics‏, Performance Management | No Comments

As a company servicing the debt collection industry it is vitally important to partner with the “right” clients. Minimizing risk, while maximizing profit has never been as important as it is right now.

I have heard countless stories how my peers have gone through months and months of a sales cycle – hosting auditors, filling out endless RFP’s and Security Questionnaires – only to get to the finish line and hear, “we would like to hire you and our contingency rate is 15%”. Standard reply….”Hell no! That might be a great contingency rate for accounts that are 60 days past due but for seconds over my dead body!”

Leveraging Surefire Analytics, we would suggest you take pause before telling such a client to go fly a kite! Let’s take a closer look at the details. Read More