Jul 03
1

Debt Collection Services and the Student Loan Bubble

By | Debt Collection, SCRA Compliance | No Comments

Debt Collection Services Providers are providing more and more debt recovery for student loan defaults. As an asset class, student loans represent the second largest consumer credit market next to mortgages.

As education costs continue to rise in the U.S., the number of defaults will certainly follow. With a current outstanding balance of more than $1 trillion, and shrinking credit card defaults, the student loan debt collection services market will continue grow as a major part of the ARM industry. Read More

Jun 19
1

If the CFPB is the new Sheriff, then Creditors are the Deputy

By | CFPB Oversight, Compliance Training, Debt Collection | No Comments

Since the Consumer Financial Protection Bureau was formed in 2011, there has been a near continuous discussion as to their potential impact on the accounts receivable management industry. Over the past several months the CFPB’s presence has been steadily increasing through onsite audits and multiple publications for the general public(prohibited debt collection practices and setting strict guidelines on how debt collectors may reference a consumer’s credit report). Focusing on the largest organizations within the industry first, one could say while the CFPB is the acting sheriff, they’ve indirectly made the creditors their deputies. Read More

May 19
1

Introducing Surefire University – Compliance Training for ARM Professionals!

By | Compliance Training | No Comments

Surefire University: New Compliance Training Learning Management System for Accounts Receivable Management (ARM) Professionals. We are excited to announce the launch of Surefire University, a comprehensive compliance training curriculum designed exclusively for the ARM industry.  With Surefire University, our clients are able to implement a full service, customized, role-based solution that educates their team and protects their organization.

Over the past 3 years Surefire has been working on enhancing our Compliance Management platform which already offers applications for managing complaints, call audits and vendor audit processes.  SurefireUniversity aligns with the direction of our application development focus and we are thrilled to have this partnership with OnCourse Learning.    Read More