Surefire University: New Compliance Training Learning Management System for Accounts Receivable Management (ARM) Professionals. We are excited to announce the launch of Surefire University, a comprehensive compliance training curriculum designed exclusively for the ARM industry.  With Surefire University, our clients are able to implement a full service, customized, role-based solution that educates their team and protects their organization.

Over the past 3 years Surefire has been working on enhancing our Compliance Management platform which already offers applications for managing complaints, call audits and vendor audit processes.  SurefireUniversity aligns with the direction of our application development focus and we are thrilled to have this partnership with OnCourse Learning.   

Partnership with OnCourse Learning, Co. – Surefire has partnered with OnCourse Learning Co., to provide world class compliance training for ARM Professionals. We chose OnCourse because they are a market leader in regulatory and compliance training and e-learning for the banking, mortgage and financial services.  They employ real world professionals, subject matter experts and leading instructional designers to create the most current and comprehensive compliance training available anywhere.

Already training over 175,000 unique users annually across a broad range of professions, OnCourse has administered more than 3 million online tests. Their training course suite has more than 1,700 proprietary courses representing over 14,000 hours of educational content.

Compliance training targeted to ARM – Surefire University sets a new standard by delivering a full suite of compliance training and certification programs directly to the desktop of everyone working in the Accounts Receivable industry. Surefire worked closely with OnCourse to design a compliance training curriculum specifically for the ARM industry.  Our standard course catalog features 13 courses in all areas requiring oversight and certification by regulators of the ARM industry.

Customer Identification Program (CIP)
Equal Credit Opportunity Act (ECOA)
Essentials of the 1099-C
Fair and Accurate Credit Transactions Act (FACTA) Overview
Fair Credit Reporting Act (FCRA)
Fair Debt Collections Practices Act (FDCPA)
Fair Lending Overview
Gramm-Leach-Bliley (GLB) Privacy Act
Service Members Civil Relief Act (SCRA)
Telephone Consumer Protection Act (TCPA)
Unfair, Deceptive or Abusive Acts or Practices (UDAAP)
Customer Information Security Awareness (CISA) Courses

Each course in our catalog is regularly updated by compliance experts to remain accurate and current with changing federal and state regulations.

Compliance Tracking Tools and Reports – Surefire University makes it easy for ARM companies to control who gets trained, on what subjects and how often.  The application then provides easy-to-use tools to manage and track each employee’s training status, test results and certifications. The system also generates a variety of reports to comply with audit requests and to ensure every employee’s training and certifications are current.

Setting a Training Standard – Surefire University is committed to the vision of setting a new standard for compliance training in the ARM industry. In today’s intense regulatory climate we believe there is a critical need for the industry to create one consistent, reliable training and certification standard to ensure the integrity and success of all ARM companies. We founded Surefire University to lead the way in this effort. We invite you to join us in setting the highest standard for excellence in compliance training.   Enroll your company in Surefire University today!

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